About Call an Expert

Global Connection to Personalized ExpertiseCall an Expert is your all-in-one platform to connect with experts worldwide, providing expert advice and consultations tailored to your needs.

It's not just about bridging gaps, but about empowering you with the right expertise at the right time to accelerating your progress and success.

In Natuno's collaboration with Call an Expert, our goal was to create a platform connecting expert seekers or anyone with experts globally, nurturing curiosity, and providing valuable advice and consultation.

In designing this app, we focused on recognizing its primary users, catering to both experts and professionals seeking consultation. Our aim is to ensure that both sides get maximum benefits from the platform.

The Challenge

Considering this, there are several challenges we need to tackle through our design, particularly considering the dual perspective we need to accommodate:

For experts → How can we streamline consultation scheduling, ensuring it is effortless and finely tuned to their specific areas of expertise?

For expert seekers / professionals → How can we facilitate easy connections with their desired experts anywhere in
the world?

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To address these challenges, the project aims to:

Develop a user-friendly dashboard for experts to seamlessly join the Call an Expert platform. Create an intuitive content listing system that aligns perfectly with the skills and knowledge of experts.

Streamline the process for professionals to easily connect and book consultation sessions with experts.

Moreover, our focus extends to mobile usability, recognizing the increasing number of users accessing the platform via
mobile devices.

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The Solution

For Experts - Elevating Consultation Efficiency

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Experts Onboarding
Made Simple

We crafted a user-friendly dashboard for experts to effortlessly onboard onto the Call an Expert platform. With a few easy steps, experts can create an impressive profile, enriched with essential data, captivating headlines, compelling photos, and their hourly rates.

This streamlined process empowers them to efficiently connect with users and make the most out of their presence
on the platform.

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Share Your Skills, Help Others Thrive

As experts with Call an Expert, we've made sure they get to highlight their unique expertise, connecting with eager customers seeking consultations.

The app also offers insightful suggestions to help experts discover and shine brightly in the community.

Set Availability for Consultations

On the next stage, experts can easily set their availability schedule to conduct consultations at their convenience.

Simply choose the preferred days and times for your consultations, ensuring smooth communication with customers based on your pre-arranged schedule.

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For Professionals - Simplifying Expert Connections

Find the Right Experts Effortlessly

We also focused on presenting content information clearly, including distinct titles, content ratings, and expert names, to enhance discoverability. This approach allows users to easily explore specific topics or categories that intrigue them and access reliable information from trusted experts.

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Book a Call in a Few
Simple Steps!

We've streamlined every step of the process, making it simple for users to review experts, select a date, choose the call duration, and finally, book the call with ease.

By utilizing modal components, we ensure that the process to book the selected expert feels simple and quick.